Terms & Conditions
K2S Knee Pads initially come with a 1 year Warranty. Every component of the devise is covered in the warranty. The warranty covers cost of component and shipping. Warranty only covers components that are broken or worn out due to normal everyday wear and tear. Photographic evidence of broken or worn out component may be requested.
K2S Knee Pads Return Policy
(30 Day Money Back Return Policy.)
Product can be returned within 30 Days from Date of Purchase provided they are in a New and Unused condition. Please include a copy of your receipt in the box.
The customer is liable for all costs associated with returning the product. We recommend using a company with which you can track the return. Products that have not been received by K2S Knee Pads will not be refunded. Refunds will be processed within 10 working days upon receipt of returned product.
It is the sole right of K2S Knee pads to determine the condition of any returned items. If any returned items are deemed used no refund will be issued and the returned product will be destroyed.
(Refunds for items sent with Free Shipping.)
The shipping fees are not refundable. Rates are calculated by address product is shipped to and this is deducted from refund total.
Please send returns to:
K2S Knee Pads
4900 Carlisle Pike PMB 235
Mechanicsburg, Pa. 17050
Lifetime Part Replacement Warranty
Simply put, we stand behind the products we make. All nylon parts of our products come with a Lifetime Guarantee. If at any time a nylon part fails due to manufacturing defect or normal wear and tear usage we will replace the part free, all you pay is a small shipping and handling fee. (Note: This is after the 1 year guarantee expires.)
So now you ask, why do I have to pay a shipping and handling fee for a free replacement part order. Well, if you walked into our Corporate Office and handed us your broken part, we would hand you back a new one no questions asked.
However, since most of you are not able to visit us, we’ll need to send you your free replacement part in the mail. This is why you are charged a small shipping and handling fee for your free replacement part. All replacement parts are shipped USPS Priority with a tracking number.
For replacement parts click on (Replacement Parts on website)
Collection of Information:
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Commitment to Data Security:
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
Privacy Contact Information If you have questions or suggestions, please complete a Contact Us Form in Contact Us page, or you can contact us at:
K2S Knee Pads
4900 Carlisle Pike PMB 235
Mechanicsburg, PA 17050
We reserve the right to make changes to this policy. Any changes to this policy will be posted.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. (etc.)